A revolution in skin care

DERMAFLASH®

WARRANTY


The DERMAFLASH® device, inclusive of charging base/docking station ("base") and handheld unit ("hand piece") and exclusive of blade cartridges, is warranted to be free from manufacturing defects for a period of 12 months. Please login to your account to submit a warranty claim.

The Warranty does not cover:

  • DERMAFLASH® devices that have been dropped as this could damage the product and void the Warranty.

  • DERMAFLASH® bases or hand pieces that have been rinsed, washed or submerged in water or other liquid, as this may damage the unit. The Warranty is voided with any evidence of liquid infiltration into any component of the device. In the event either the base or hand piece falls into any liquid, immediately cease use of the device and unplug it from the electrical power source.

  • DERMAFLASH® devices charged with any device other than the original base. Utilizing or substituting different charging means can damage the DERMAFLASH® device and void the Warranty.

  • Unauthorized service of the device voids all warranties.

  • Damage caused by the use of blade cartridges not supplied by the manufacturer may void this limited Warranty.

Every DERMAFLASH® device comes with a 1-year limited warranty as detailed herein. The warranty applies only if the device has been used only for its intended purpose and in accordance with the operating instructions.

Warranty period:

Our limited, 1-year warranty covers defects in materials and workmanship of your device as long as you purchased and used in the United States or Canada from an authorized retail partner or directly at DERMAFLASH.com.

The limited warranty begins on the date of original purchase and expires one year later. The warranty period is not extended by any time period even if replaced by the Manufacturer, during the warranty period.

What to do if your DERMAFLASH® device stops operating during the warranty period?
If the hand piece has been fully charged and is loaded with a working contour edge, but not operating, or if the base fails to charge the hand piece contact our Consumer Service Department at 1-888-821-1289.

If upon inspection the DERMAFLASH® device is found defective for any reason of manufacturing defect, D.D. Karma LLC ("Manufacturer") will, at its sole discretion, confirms a defect covered by this limited warranty, we will, replace your DERMAFLASH® device at no charge with a new DERMAFLASH® device, either the same as or similar to the model you purchased; If Manufacturer is unable to confirm a defect covered by this limited warranty, or if we find the device is not defective, we will notify you and either (i) return your DERMAFLASH® device utilizing standard shipping methods; or (ii) inform you the defects are not covered by the warranty.

All Limited Warranty services must be authorized and performed by Manufacturer. Use of the DERMAFLASH® device with blade cartridges other than those supplied by Manufacturer may damage the product.

Warranty Limitations and Disclaimers
Manufacturer's RESPONSIBILITY FOR MALFUNCTIONS OR DEFECTS IN THE DERMAFLASH® DEVICE AND YOUR REMEDIES FOR THE BREACH OF THIS LIMITED WARRANTY ARE LIMITED SOLELY TO THE REPAIR AND REPLACEMENT OF THE PRODUCT AS SET FORTH IN THIS WARRANTY STATEMENT.
THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MANUFACTURER, DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF APPLICABLE LAW DOES NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES, THEN THE DURATION OF SUCH IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MANUFACTURER. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT PRODUCT LIABILITY, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF D.D. KARMA LLC. IS ADVISED OR AWARE THAT SUCH DAMAGES MIGHT ARISE. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF USE OF THE DERMAFLASH DEVICE, COST OF ANY SUBSTITUTE EQUIPMENT, THE CLAIMS OF THIRD PARTIES, OR DAMAGE TO PROPERTY. THIS LIMITATION DOES NOT APPLY TO CLAIMS FOR PERSONAL INJURY CAUSED BY A DEFECT IN THE DERMAFLASH DEVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITS ON WARRANTIES, OR ON REMEDIES FOR BREACH IN CERTAIN TRANSACTIONS. IN SUCH JURISDICTIONS, THE LIMITS IN THIS PARAGRAPH AND THE DISCLAIMER OR EXCEPTIONS FROM WARRANTY MAY
NOT APPLY.

THESE WARRANTY TERMS, CONDITIONS AND LIMITATIONS ALLOCATE THE RISKS OF PRODUCT FAILURE BETWEEN D.D. KARMA LLC. AND YOU, THE PURCHASER OF THE DERMAFLASH DEVICE. THIS ALLOCATION IS RECOGNIZED BY BOTH PARTIES AND IS REFLECTED IN THE PRICE OF THE DERMAFLASH DEVICE AND THAT BY USING YOUR DERMAFLASH DEVICE ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, CONDITIONS AND LIMITATIONS, UNDERSTAND THEM, AND ARE BOUND BY THEM.

Product Changes
Manufacturer, reserves the right to make changes and improvements to its products without incurring any obligation

Disputes
This warranty is governed by the laws of the State of ILLINOIS, without regard to its conflicts of laws principles which would result in the application of the laws of any other jurisdiction, and applicable United States or Canadian federal law. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Time for Filing Claims
Any claim under this limited warranty must be commenced within twelve (12) months following the original purchase of the DERMAFLASH®. Proof of purchase is required.

No Other Warranties
Unless modified in a writing signed by both parties, these warranty terms, conditions and limitations are understood to be the complete and exclusive agreement between the parties, superseding all prior agreements and representations, oral or written, and all other communications between the parties relating to the subject matter of these warranty terms. No employee of Manufacturer. or any other party (including without limitation distributors, dealers, and retailers) is authorized to make any warranty in addition to those made herein.

To the extent any term in this warranty violates the law of any state or jurisdiction, all other terms of the warranty remain in effect.